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Help topic: How to

Discussion in 'Help / Support / Guides' started by Leviathan_Ziz, October 2, 2012.

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  1. Leviathan_Ziz

    Leviathan_Ziz

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    Leviathan_Ziz
    Hello help-seeker,

    Are you having trouble making a help topic, no idea where to start?

    Start here:

    Topic name: If you are having issues with for example, buying items, put in something like: "Buying items" or "Trading" . Do not make full-sentences, nor put your actual question in the topic.

    Describe your problem:

    What is your actual problem - Example: " I could not log in to the server"
    When does/did your problem occur- Example: "Last night" ... "Just now"
    What is causing your problems, or is somehow related to it- Example: "Because the server was offline"
    Any additional details - Example: "More people are having this problem" ... " My internet is <good/bad>"

    When doing this, try to:

    Make a readable post - Example: "I could not log in to the server last night, because the server was offline, more people were having this problem."
    Add only usefull details- False Example: "I can not connect to the server, because unicorns are rainbows."

    Gr. Leviathan_Ziz
     
    Leviathan_Ziz, October 2, 2012
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    Gwenhywar, Johndahbomb and Lord_Aquarius like this.
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