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Dei not available

Discussion in 'Help / Support / Guides' started by will_kim, March 6, 2013.

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  1. will_kim

    will_kim

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    Sorry if this was posted before, but when I voted for imdeity on a computer without minecraft
    (I was away from home but I wanted to get the money :p) I never received the 200 dei.

    I know this is being selfish but I need 400 more dei to buy a plot and Im getting urgent
    Will this continue if I use my normal pc?

    From Beginning noob
     
    will_kim, March 6, 2013
    #1
  2. SonnyBassPlayer

    SonnyBassPlayer

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    This morning too I voted from my phone, it always worked, but this time the server didn't get my vote...The "appears you haven't voted today!" message comes out, but when I try to vote again on minestatus it says I already voted
     
    SonnyBassPlayer, March 6, 2013
    #2
  3. iSquared

    iSquared

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    ImDeity: Voting Troubleshooting

    1. Did you put in your correct username.
    -----> If so, you received it. Maybe you didn't notice it, but it is probably added.
    -----> It may have decreased a bit after paying taxes/buying stuff at mall. Not sure if this is the case :)
    2. Minestatus and/or Mojang may have been down.
    -----> User verification wasn't possible. Therefore, no money was sent to your account.

    Sadly, we cannot grant you the 200 dei today. Try again voting tomorrow :)
    We're sorry for the inconvenience, but I hope that you understand the situation.

    Ps. It doesn't matter if Minecraft is installed on your computer.
    As SonnyBassPlayer said, I also vote from my iPad on school (- my iPad doesn't have Minecraft... :p).

    ~Panda :)
     
    iSquared, March 6, 2013
    #3
  4. DeadShotm1

    DeadShotm1

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    Ya, yesterday I received the "It appears you haven't voted today." I went to go vote, and it told me I already had.
     
    DeadShotm1, March 6, 2013
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  5. iSquared

    iSquared

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    Is there someone else playing Minecraft on your IP (this happens if 2 people play on the same network)?
    This might cause Minestatus to think that you already voted, while you haven't.
     
    iSquared, March 6, 2013
    #5
  6. Shoe1

    Shoe1

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    I believe everyone had this problem yesterday, including me, since I did not receive anything from voting. I just voted now, and it's working fine again. If it persists, let us know.
     
    Shoe1, March 6, 2013
    #6
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  7. DeadShotm1

    DeadShotm1

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    I am the only one on the network that plays on this server.
     
    DeadShotm1, March 6, 2013
    #7
  8. Micklen

    Micklen

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    Minestatus was 'broken' for about the past 36 hours. People who voted early yesterday received their dei. People who tried to vote later in the day did not. They are receiving the 'you already voted message'. This is usually caused by the Minestatus site not communicating properly with Mojhang and being unable to verify your account.
    Also, attempting to vote during one of these glitches also resets your vote timer. So, even though you did not get your dei; you cannot vote again until the 24 hour clock times out.

    I just voted on both of my accounts successfully. One from my work computer in my office and one from my smartphone. So it appears to be working now.

    Unfortunately, there is nothing the server can do to reimburse people who tried to vote during this time. People will just have to wait and vote at their next available opportunity.
     
    Micklen, March 6, 2013
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  9. iSquared

    iSquared

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    So I've been made aware (by MicklenTwist, thank you!) that Minestatus was down last night.
    More about that is explained in his post up here ^^^^

    Question answered, thread locked.
    Unless any other staff members thinks differently.

    ~Locked
     
    iSquared, March 6, 2013
    #9
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